Gencturk Cad. Sirvanizade Sok. Best Western Senator Otel No:7 Vefa
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
great location
friendly staff
cramped rooms
basic facilities
8.0/10
Great
Rooms
7.4
Location
9.0
Service
8.8
Dining
7.6
Guest reviews
8.0/10
based on 5 reviews
4/5
based on 338 reviews
7.9
7.9/10 based on 1548 reviews
#463 of 2,433 hotels in Istanbul based on Tripadvisor
Matt
United Kingdom,
April
2024
8.2/10
My stay at the hotel was fantastic. The rooms were wonderfully spacious and incredibly clean, making for a pleasant accommodation experience. The service was top-notch, with friendly and helpful staff always ready to assist. The location was superb, perfect for sightseeing with easy access to transportation options. The dining experience offered a good variety of high-quality dishes. Overall, a great choice for a comfortable and enjoyable stay.
Rooms
8.0
My room was good, and it had all the amenities I needed. However, it may not be ideal for teenagers sharing the same room due to limited space.
Service
9.0
The staff at the hotel were always friendly and helpful, providing a great level of service throughout my stay.
Location
9.0
The location of the hotel was excellent, with friendly and accommodating staff who were helpful with directions and recommendations. It was also conveniently situated near public transportation options, making it easy to get around.
Dining
7.0
The dining experience was generally of top quality, offering a rich and varied selection of dishes.
Facilities
8.0
The hotel facilities were good and met my expectations, providing everything I needed for a comfortable stay.
Charles
United States,
March
2024
9.0/10
The hotel is located in a very central area, close to the metro and tram stations, making it convenient for getting around the city. The rooms are nice, clean, comfortable, and charming, but the lack of some functionality like a soap holder in the shower room can be a minor inconvenience. The dining experience offers delicious food, and the service is friendly and accommodating, especially Taner who was ultra-friendly and made the stay pleasant for both short and long-term guests.
Rooms
8.0
The rooms are very nice, clean, comfortable, and charming, but some functional amenities could enhance the experience.
Service
9.0
The service was excellent, with warm and accommodating staff like Taner providing top-notch hospitality.
Location
10.0
The hotel's location is perfect, close to metro and tram stations, and within walking distance to attractions like the Grand Bazaar and various restaurants and shops.
Dining
9.0
The dining experience is delightful, with delicious food and attentive staff who make the mealtime experience enjoyable.
Facilities
9.0
The hotel offers facilities like a spa, Turkish bath, and Turkish massage, ensuring guests have a relaxing and enjoyable stay.
Jim
United States,
August
2023
8.0/10
The hotel had spacious rooms but had a lingering smell as if someone had been smoking there for a long time. The service was excellent with very friendly and helpful staff. The location was superb, near metro and tram stations, perfect for exploring the city, although the property is on a downhill street. The dining options were varied and delicious, with very helpful reception staff. The facilities were good overall.
Rooms
7.0
Rooms were slightly bigger for luggage but had a persistent smell of smoke.
Service
9.0
The service was top-notch with very kind and welcoming staff.
Location
9.0
The location was excellent, near metro and tram stations, convenient for exploring the city.
Dining
8.0
Dining options were delicious and varied, reception staff were very helpful.
Facilities
7.0
Facilities were satisfactory and met our needs.
Joe
United Kingdom,
July
2023
7.4/10
The hotel is situated in a convenient location, with easy access to tram, metro, and bus stations nearby. It's a great place for a quick rest, but may feel a bit tight for teenagers sharing a room. The service provided by the hotel staff, especially Mr Necmi the general Manager, was welcoming and polite. The location is ideal for first-time travelers, close to various tourist attractions and shops. The breakfast offered a decent variety, and the facilities were satisfactory.
Rooms
7.0
The room was good for a rest, but might be cramped for teenagers sharing it.
Service
9.0
The hotel staff, especially Mr Necmi, was very friendly and helpful.
Location
8.0
The location is superb for tourists, with easy access to metro and tram stations.
Dining
7.0
The breakfast menu had a decent variety.
Facilities
6.0
Basic facilities were available and satisfactory for a short stay.
great location
cramped rooms
Gordon
United Kingdom,
May
2023
8.0/10
The hotel is a great choice for families with three children seeking a spa experience with good Turkish bath and massage at the restaurant offering delicious food. The rooms, however, may not be ideal for teenagers due to limited space and proximity to the noisy cleaners cupboard.
Rooms
7.0
The rooms were cozy and clean, but being next to the cleaners cupboard made it quite noisy at times.
Service
8.0
The staff was accommodating and helpful, but could have been more informative about using the rooftop pool, which was a highlight of our booking.
Location
9.0
The hotel offers a welcome respite from the city's hustle and bustle, with fantastic spa facilities and delicious food at the restaurant. Its proximity to the tube station and old Istanbul market adds to its charm.
Dining
7.0
Facilities
9.0
The hotel features excellent spa amenities with Turkish bath and massage, great for relaxation and pampering during your stay.
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